Products, services, and systems are designed for people to use when completing activities. Research to evaluate the effects of design outcomes reveals how effectively people achieved their intended objectives. This research often shows how a designed outcome’s features were constructive for an activity. Still, it can also bring to light unexpected and unintended consequences resulting from the outcome’s use. Evaluating design outcomes produces data that can suggest what needs to be redesigned, what people would be ideal users for a design outcome, and what settings may be more appropriate for its use.
Designing Based on Evaluation Research
Evaluating design objects is an integral part of an iterative design process. This work involves studying how design functions people use design to complete activities in different contexts. Here are a few evaluation-design decision pairings that demonstrate this concept.
