Factors that comprise people’s experiences live at many levels—some at the surface, others a little further down, and others deeply buried inside contexts, people, and objects. James H. Gilmore’s Look: A Practical Guide for Improving Your Observational Skills challenges readers to use many lenses to observe the world around them. This concept helps study and design experiences. When we put on different lenses, we can better understand contexts, people, and objects within experience design scenes.


Dennis Cheatham

Associate Professor, Communication Design

Miami University

Updated: July 5, 2024 12:44 pm
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